CLIENT TESTIMONIALS
“We engaged Jacqui from New In Town to assist our family relocating from Finland. Jacqui has an extensive knowledge of Perth and my wife and I really appreciated her guidance in finding a family friendly area to live with a good school for our three children. Jacqui helped secure a beautiful home in Cottesloe and arranged for temporary furniture to be installed into the house while our belongings were in transit including beds that were made up ready to go. She also had a fridge full of groceries and a few special touches on our arrival so we were able to relax after our long flight which was very much appreciated. After moving, Jacqui was also always available with great advice whenever needed. What really differentiates New In Town is their personal and professional touch and we would have no hesitation in recommending New In Town to anyone who is moving to Perth. ”
“Jacqui , I Just wanted to take a moment to tell you thank you for all the time and work you dedicated to helping us locate our home. I also wanted to thank you for all the recommendations you provided us regarding schools for our children . You have definitely been extremely helpful in all areas even in areas you didn’t have to and for that we are truly grateful. We were very fortunate to have you as our relocation specialist. Thanks so much. ”
“We recently relocated from the UK to Perth and had decided in advance that we would much rather move straight into a rental property than use a short-term/holiday let for a few weeks whilst we looked around. After a quick google search I was able to find New in Town, view their packages and open pricing online and contracting Jacqui’s support was absolutely the best decision we have made by far in the whole process. We initially only requested the basic Home Search package which Jacqui executed flawlessly – her paperwork is straightforward and the guidance for the rental forms made it all very simple. She was extremely responsive to my email contacts and dealt with all my queries and worries in a professional manner, I was never made to feel that any question was stupid or that I was asking too many or contacting her at awkward times of the day. After securing the rental within 2 weeks, she then over-delivered and exceeded all our expectations by arranging furniture purchases, delivery and construction so when we walked in we could start living straight away – she even made up the bed for us to fall right into! We continued to receive support from Jacqui until all our utilities were arranged and have made significant use of her arrival pack (the suggested apps are exactly what we needed). I would recommend her in a heartbeat to anyone looking to make the move the Perth. ”
“I have had the pleasure of working with Jacqui Armstrong, Principal New In Town, on several relocation projects this year. I cannot say enough good words. From what I have experienced Jacqui definately goes the extra mile for all of her overseas and interstate clients. On one occasion Jacqui navigated the whole process from beginning to end for an overseas executive, prior to his arrival. I assisted Jacqui in locating and securing a home however, Jacqui took it to the next level by arranging renovations and assisting with furnishing the property to the requirements of her clients and arranging all required documentation in a very short time frame. Nothing is too difficult for Jacqui. Her endless source of positivity and involvement on a personal level to all of her clients, is extremely impressive. I highly recommend Jacqui’s expertise and services to any client relocating to Perth.”
“You made our move from Norway to Perth so smooth. It was wonderful to come to our new home directly from the airport, with the beds done and food in the fridge. Thank you so much Jacqui”
“Jacqui understood our requirements and with a detailed wish-list, managed to secure a rental property for us. She was helpful and professional throughout.”
“We are relocating from Canada and as we are travelling with pets, it was essential to find a home before our arrival. Unfortunately, this proved more difficult that we ever imagined and with our departure looming, I found myself at my wits end. Thankfully, I found New In Town! Jacqui has been a tremendous help to us, I don’t think I can begin to describe how quickly she turned this incredibly stressful situation around. Within 2 weeks, we went from not being able to get responses in relation to the properties we were interested in, to properties being viewed, receiving clear and honest evaluations on properties, decisions made and a lease agreement in place. I couldn’t be happier with the service and in my mind, it has been one of the best investments we’ve made on this move thus far. Thank you Jacqui.”
“Jacqui did a fantastic job organising a rental for my step daughter. She was friendly, helpful and efficient. She knew exactly what to do to get things moving for us and her ability to deliver over a short time span was very much appreciated. Jacqui showed patience and tenancity in the pursuit for the appropriate place for my step daughter to find residence in. I would use Jacqui again and would also recommend her services to anyone who needs assistance in finding a rental property. ”
“Jacqui was prompt and efficient in delivering her services. Her knowledge and ability to understand what was needed for our clients was invaluable. Jacqui was required to work with our clients and in doing so, was respectful of their culture and needs. We would certainly go to Jacqui when we need assistance with any of the variety of services she offers.”
“Jacqui was a joy to work with - understanding, patient and helpful in finding a property that suited our needs and the needs of our two dogs. She went out of her way to find suitable properties and to liaise with agents on our behalf and our trust in her judgement and advice was affirmed constantly. We would highly recommend New In Town to anyone wishing to relocate to Perth. ”
“Hi Jacqui, we have now settled into our new home in Perth. I just wanted to let you know that we are very satisfied with the service that you have delivered. We are very happy with our new home. The location is absolutely perfect and the apartment is in a nice condition. I am very happy that we made the decision of hiring you as our relocation agent. You have made our home search very hassle free and have provided good advice all the way through. Thank you.”
“Jacqui went above and beyond in helping my partner and I move across the country. She showed an extremely high level of professionalism and her attention to detail led us to move into our dream home. I would like to thank Jacqui for her help and would recommend her to anyone.”
“Moving to a new city can be a very emotional and confusing process. However, my nerves were always settled when I spoke with New In Town. They were always easy to reach and very patient with our expectations. I don’t think I could have done the move so comfortably, without the assistance of New In Town.”
“My name is Judy Bertram and I have recently had the pleasure of using the relocation services provided by Jacqui Armstrong from New In Town. Jacqui was recommended to me by a large real estate company when I rang to enquire about rentals. We live in Brisbane and my daughter had gained a place in medicine at Notre Dame, Fremantle. Georgia had found three other girls to share with but all were unfamiliar with the area. When the agent asked which area we were interested in, it made us realise just how hard the task was going to be as we didn’t know one suburb from another. We were also unable to inspect the property being at the other side of the country. Throughout the process Jacqui was unbelievably helpful and had very high standards - not just any house was going to measure up. The house that New In Town found for the girls met their wish list in every way. I highly recommend Jacqui from New In Town - She is brilliant.”
“Jacqui was amazing in helping my family and I find a new property in Perth at very short notice. As a family of 6 plus a dog we had very specific requirements, but Jacqui used her considerable network of contacts to find a host of suitable properties for us to view.
Jacqui really simplified the whole experience and turned a stressful set of circumstances into a great outcome for our family. Jacqui really does understand the stresses of making a big family move and importantly remembers to focus on what really matters to you. Other companies I have dealt with, often see you as just another job, whereas with Jacqui you feel like the only client she is dealing with.
I can’t thank Jacqui enough for her amazing work and would wholeheartedly recommend her New In Town organisation to anyone new to Perth.”
Bankwest Enterprise Services and CIO
“New In Town Relocations has been employed as the relocation agent for several of the international mid-level managers in our Company. They go the extra mile needed to ensure a stress free transition into Australia. I have no hesitation in recommending New In Town to other Companies.”
Tidewater Marine Australia
“Jacqui is a very helpful and kind person that I would trust with looking after my home or my family relocation matters. As a property owner I found her to very generous in offering her support and advice in sourcing corporate tenants. I am sure that she would give 100% to her clients at all times because of her genuine commitment to providing a first class personalised service. Hope our paths cross again.”
“Our aim to secure a rental property in Perth before moving from Brisbane seemed almost impossible until we hired Jacqui from New In Town. Jacqui went above and beyond our expectations to meet our needs and secure a rental in a popular suburb during the busy Christmas and New Year period. Jacqui was able to search & view properties on our behalf. Her knowledge of the various suburbs, housing and detailed information from viewings was invaluable. Without New In Town services we wouldn’t have been able to secure a place before our arrival. Jacqui’s personal touch made all the difference to making our move to Perth seamless. She even went as far as to assist my injured husband upon his arrival to Perth and ensure he had something to sleep on the first night in our new property. The service provided from Jacqui and New In Town was outstanding and unique. My family and I would like to thank Jacqui for making what could have been a stressful move into an enjoyable experience.”
“When we were thinking of leasing our executive home, we contacted New In Town and within less than a week, they had matched a family relocating from the United Kingdom with our property! It was seamless - we didn’t incur marketing costs nor did we have to endure home opens whilst we were living in the property. New In Town have been diligent keeping us informed about all aspects of looking after our property and it has been reassuring to receive feedback on how much the tenants enjoy living in our home.”
“Jacqui was superb for our family’s relocation to Perth. She made a real effort to understand our needs, constraints, wishes, whilst also going to the next level of knowing our unknown needs (i.e. needs unknown to us at the time). She even accepted the challenge to furnish our house with a stated budget. Her creativity and willing to solve our problems - even those outside her original contract - was refreshing. The result was a near flawless move that truly left us feeling at home in our new house on the other side of the world. I highly recommend Jacqui for all your Perth relocation needs.”
Bain & Co
“We recently needed to find a new place to live after the property we were leasing, was sold. With only three weeks’ notice to vacate and find a new property, my company introduced Jacqui from New In Town Relocations to assist us in finding a property. Jacqui knows the city and what her clients really need. I was very busy with work but Jacqui collected all the information we needed and tailored the property list for us in a very short time. She made appointments quickly, viewed them together with us and prepared all the documents in advance with very good suggestions when necessary changes were needed. Within two weeks we found our dream home close to where we lived before, the lease application was approved within hours and we are very settled. My wife and I really appreciate Jacqui’s help and we thank New In Town for their assistance. I highly recommend New In Town to anyone who is needing to lease a property in Perth.”
CGG Australia
“Jacqui is a wonderful example of what relocation estate agents should provide for their clients. She was always there for us; was very quick to answer our mails, visit homes on our behalf and answer all our questions. She is a terrific “listener” and knows the area. From the first email she followed our requirements and needs perfectly and was so on the ball with the market and her connections that we had our vacation home within 2 weeks.
I have to highlight her proactive approach in finding us a home. I no doubt would recommend her as a service provider.”
“I recently moved from Sydney to Perth with the help of New In Town. I didn’t really know which area I wanted to live so having the regular property alerts were exactly what I was looking for and incredibly helpful. Jacqui adapted the orientation to include areas that she thought would be relevant to me and my lifestyle, and was spot on! The girls really know their city and their clientele extremely well and this is inherent in the tailored support they provide. This made me even more comfortable and excited about my relocation. I hate to imagine how I would have managed it on my own. I’d wholeheartedly recommend New In Town for any executive relocation requirements, big or small.”
Bain & Co
“My family recently moved from the Netherlands to Perth with the help of New In Town. Jacqui personally assisted us from the time we arrived. Being new to Perth, it helped to know that Jacqui would liaise with us every day to ensure that we were comfortable. We found the orientation invaluable and within one week, we had secured a permanent home which meant that our son could enrol in the local school. It was the small things that made all the difference such as when Jacqui arranged an Xbox for my son to play with until our belongings arrived from overseas and rearranged her own schedule at late notice, so that we could view more properties. What we would really like to say is that Jacqui has done a lot more for us than what we expected. Everything was planned and scheduled so we didn’t need to think of anything because it was already taken care of. New In Town are very professional and my wife and I would like to say thank you for everything.”
Fugro Multi Client Services Pty Ltd
“We are so grateful to New In Town for the assistance we received during our relocation from Melbourne. Having only spent a weekend in Perth prior, we didn’t really know where to start. We were met at the airport by Lisa and taken on an orientation tour which gave us a good feel for some of the areas. The following day New In Town had arranged some private property inspections and arranged for us to meet with the Principal of some schools. Within 24 hours we had secured a home in Claremont and were able to enrol our children into the local school. Having the expert assistance that we received from New In Town meant that our move was relatively free from stress. We are thankful to Jacqui and her team and we have no hesitation is recommending New In Town to anyone moving to Perth.”
“Finding a house and relocating from Paris to Perth is difficult to organise particularly as a property had been secured before our arrival so we were not there to visit the property or attend to the small details such as utility connections. We were very pleased that my company offered the use of New In Town. Jacqui Armstrong helped us in a very efficient way to overcome distance and time differences during the move. New in Town even took delivery of our container and ordered a new fridge so that when we arrived from Paris, all our furniture, appliances and boxes were already in our house. This was for us, very nice and a great time saver. We would recommend the friendly and effective services of New in Town.”
“I employed the services of New In Town Executive Relocations to assist my family and I in moving from the UK to Perth in December 2012. From the start our consultant, Jacqui was nothing but professional, friendly and in tune with our needs and did her utmost to accommodate every requirement that we had (and we had many!). She did not treat us like clients, she treated us like friends and worked with us in a way that showed she really cared about every aspect of our relocation even going as far as to welcome us into her home for Christmas day! Jacqui’s warmth and genuine care for our best interests is for me one of the most important points that I would like to relay because without this care our relocation would have been an incredibly stressful and trying time. It is one thing being professional but to be both professional and genuinely caring is definitely worth acknowledging. Thank you Jacqui and all of the team at New In Town Executive Relocations.”
“I just wanted to say thank you so much for your assistance in finding me a place to stay in Perth when I relocated from Melbourne. The relocations team were spot on with what I was looking for and most importantly....my furkids (AKA cats) were allowed in the new home.
Your professionalism & reliability were second to none & I would happily recommend the services of New In Town to anyone else who is considering relocating.
Thank you again!”
“The service my husband and I received from New In Town was absolutely wonderful. Jacqui Armstrong gave me an informative orientation without overloading me with too much information which really helped to steer the house-hunting in the right direction. The house-hunting trip itself, was very efficient because Jacqui had a good grasp on the type of house, area as well as the style of living we were looking for in Perth. I think Jacqui has a natural grasp on all this because she truly genuinely cares about her clients. We have happily settled into Perth and love our new home.”
“We would like to thank New In Town Relocations for assisting us with our recent move to Perth. Lisa was our personal consultant throughout our entire relocation and we found her to be extremely helpful giving us information and guiding us through the different areas to live, sport and school options. We have no hesitation in recommending New In Town to anyone moving from overseas needing assistance finding their feet.”